Privacy Policy

Draft template — not legal advice. This policy is a starting point written to reflect how this website currently works. Have it reviewed by a UAE-qualified lawyer before publishing, and update it if the site's data practices change (for example, if a contact form or online booking is added later).

Who we are

This Privacy Policy explains how GNS Home Care & Cleaning Services (“GNS”, “we”, “us”) handles personal data in connection with this website and the enquiries it generates. We are based at Office No: 678, 6th Floor, Block A, Business Village, Dubai (Near Clock Tower).

What information we collect

This website does not use a contact form or create user accounts. Personal data reaches us in two ways:

• When you message us on WhatsApp or by phone using the numbers on this site, we receive whatever information you choose to share (e.g. your name, phone number, and details of your enquiry).
• When you email us, we receive your email address and the contents of your message.

The site also loads fonts from Google Fonts, which may process your device's IP address as part of delivering those fonts. We do not currently use analytics or advertising cookies.

How we use your information

We use the information you send us to:

• Respond to enquiries about housemaid, nanny, caregiver, cook, driver, and cleaning services;
• Understand your household's needs and match you with suitable staff;
• Handle visa and documentation steps where you engage us for a placement;
• Keep records required for our business and legal obligations.

How we share your information

We do not sell personal data. We may share it with staff we are placing (for example, introducing a prospective housemaid to your household), with government authorities where required for visa or labour processing, and with service providers who help us operate (such as messaging or email platforms), always limited to what's needed.

How long we keep it

We retain enquiry and placement information for as long as needed to provide our services and meet legal, accounting, or regulatory requirements, after which it is deleted or anonymised.

Your rights

Under the UAE's Personal Data Protection Law, you can ask us what personal data we hold about you, request corrections, ask us to delete it, or withdraw consent to further contact. To exercise any of these, contact us using the details below.

Cookies

This site does not currently set analytics or marketing cookies. If that changes (for example, if we add website analytics), this policy will be updated and a cookie notice will be added.

Children's privacy

This website is intended for adults arranging domestic care services. We do not knowingly collect personal data directly from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.

Contact us

For any questions about this policy or your personal data, contact us at gnsmaidsprovider@gmail.com or via WhatsApp at 055 260 6151.